Flexy PMS · Hotel module

The hotel and the restaurant — in one system

Reservations, check-in, folios and ESTI reporting in one place. What guests spend in the restaurant and bar goes straight onto the room folio, so they settle everything once on the way out.

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What Flexy PMS does

Reservations and room plan

See availability and occupancy on one screen. Create, move and amend reservations by dragging — answer "is it free?" while the guest is still on the phone.

Check-in and check-out

Check guests in quickly, with extras and services added as you go. At check-out the folio is ready — including everything charged in the restaurant and bar.

ID and passport scanning

Scan an ID card or passport and the guest's details fill themselves in. Less waiting at reception and fewer mistakes than typing everything by hand.

Automatic ESTI submissions

Checked-in guests are submitted automatically to ESTI, the Bulgarian national tourist information system. No re-keying, no missed deadlines and no fines.

Group bookings and vouchers

Handle groups and tour-operator packages on a shared folio. Accept vouchers and keep track of what the partner covers and what the guest pays — no manual reconciliation at the end.

Housekeeping

Track the status of every room — clean, to be cleaned, occupied — and assign the team by floor. Reception sees when a room is ready and checks guests in without phone calls or waiting.

Guest history

Every past stay, preference and folio is at hand. Greet a returning guest by name and with what they like, without digging through old files.

Questions about Flexy PMS

Can I run several hotels from one account?

Yes. Several properties or legal entities run from one account — an overview across all of them, with separate settings, rates and staff per hotel. Works for a chain and for an owner with two properties alike.

Does it work together with the hotel's restaurant?

Yes, and that is the main advantage. Flexy PMS works with Flexy POS and Flexy KDS — what a guest spends in the restaurant, bar or spa goes straight onto the room folio and is settled in one go at check-out.

What happens if the internet goes down?

Reception keeps working. You can check guests in and take bookings with the connection down, and everything syncs itself once the network is back.

Does it connect to Booking.com and other channels?

The channel manager is in development and still to come. Today Flexy PMS covers reservations, check-in, invoicing and ESTI. Get in touch if channels matter to you and we will tell you where we are on the timeline.

Can I bring the bookings over from my current system?

It depends on the system you are on today — some export cleanly, others less so. We handle the transfer rather than leaving you to retype everything. Tell us which system you use and we will tell you what is achievable.